We will send an invoice for payment at or before delivery. Cash or Venmo are appreciated!

Sorry, we cannot at this time. We will help with your delicate items but cannot guarantee items if they have special instructions.

We keep every client's order seperate. However, if you believe something is missing or damaged please alert us within 24 hours so we can work with you to make it right! We inspect all clothing but existing stains can be missed.

We clean and sanitize our machines between every client.

We will use our detergents or yours, depending on your preference. We use the best products on the market. You have the option between fragrance, fragrance-free, or regular. 

Of course! Let us know how we can best serve you by saving your spot!

All of our items are dried unless specified for hanging. This can increase return time.

No, but we do have a quick laundry pick up and delivery form that ensures are both on the same side of The Hamper.

Yes! Communication is key! Fill out the form attached here, on website, call text, email, etc. We want everything to be perfect and stress-free for you!